You must read and agree to these Terms and Conditions before placing your order. By placing your order for any of our products, you agree to be bound by the following Terms and Conditions:
We consider Chargebacks and reversals as potential cases of fraudulent use of our services and/or theft of services, and will be treated as such. We reserve the right to file a complaint with the appropriate local and federal authorities to investigate. Be advised that all activity and IP address information is being monitored and that this information may be used in a civil and/or criminal case(s) against a client if there is fraudulent use and or theft of services.
Customer satisfaction is our #1 priority, and we are always interested in making our customers' experience with our products enjoyable and convenient. If you would like to request custom arrangements for your account, such as delaying billing, and/or delaying a shipment, just call our customer service representatives and we will be happy to discuss your account with you. We can't accommodate every request, but we do our best to accommodate where possible. To ensure the highest quality customer care, and to be sure that your order is handled correctly, your call will be recorded and archived for future reference.
These Terms and Conditions represent and serve as the entire purchase agreement. By using this website, you agree that you have received legal notification of it.
The website, and all images and content of this website, are the sole and exclusive property of The Company. No license or ownership rights in or to any of the materials are conveyed to you by virtue of this agreement or by your purchase of any product from the website. All the information, graphics and written materials of this website is protected by the copyright and trademark laws of the country. None of the materials may be reproduced without our previous consent in writing.
You hereby represent and warrant that:
You agree to defend, indemnify and hold harmless us and our directors, officers, agents, and employees for any and all costs, fines, claims, damages, charges, or fees (including reasonable attorney's and expert witness' fees) arising by reason of your purchase or use of the website or arising from any breach of the agreement. Any claims arising from the sale or license of goods or services promoted or made available through this program except where limited by law. Our indemnity rights shall not be limited or offset by any contributory negligence by us.
No failure to enforce any provision, assert any right or insist on performance of any provision under this Agreement in any instance shall be deemed a waiver of the ability to enforce such provision, assert such right, or insist on the performance of such obligations in the future. Our failure to enforce your strict performance will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.
The laws of England or Wales in which we reside shall govern the Terms, without giving effect to its conflict of laws provisions. Any claim or controversy arising in any way out of or relating to the Terms shall be filed in a court of competent jurisdiction sitting in which we reside. Both parties consent to exclusive jurisdiction in England or Wales.
We each agree to first contact each other with any disputes and provide a written description of the problem, all relevant documents/information, and the proposed resolution. You agree to contact us with disputes by writing to us at the address provided at the bottom of this webpage. We will contact you by letter to your billing address you provided us.
If either we or you wants to arbitrate a dispute, we each agree to send written notice to the other providing a description of the dispute, previous efforts to resolve the dispute, all supporting documents/information, and the proposed resolution. Notice to you will be sent to your billing address that you provided us and notice to us will be sent to the address listed at the bottom of this webpage. We each agree to make attempts to resolve this dispute within forty-five (45) days of receipt of the notice to arbitrate, then we may submit the dispute to formal arbitration..
Unless we each agree otherwise, the Arbitration will be conducted by a single neutral arbitrator and will take place in the state of your last billing address. The federal or state law that applies to the Agreement will also apply during the Arbitration.
We each agree not to pursue arbitration on a consolidated or classwide basis. We each agree that any arbitration will be solely between you and us (not brought on behalf of or together with another individual’s claim). If for any reason any court or arbitrator hold that this restriction in unconscionable or unenforceable, then this agreement to arbitrate does not apply and the dispute must be brought in court.
We each are responsible for our own costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration.
TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CONSOLIDATED OR CLASSWIDE BASIS; THAT IS, TO EITHER JOIN A CLAIM WITH THE CLAIM OF ANY OTHER PERSION OR ENTITY, OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACITYON BEHALF OF ANYONE ELSE IN ANY LAWSUIT, ARBITRATION, OR OTHER PROCEEDING.
TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY LAWSUIT, ARBITRATION, OR OTHER PROCEEDING.
This Agreement constitutes the entire agreement between the parties with respect to your access and use of the website and your ordering and use of the Products, and supersedes and replaces all prior understandings or agreements, written or oral, regarding such subject matters.
By accessing and using this website, you agree that your access to and use of this website is subject to these terms and conditions, as well as all applicable laws, as governed and interpreted pursuant to the laws of the country.
We welcome all support inquires by the following methods:
Phone Support: +44 808 273 4862
Your contractual partner for purchases on theauvelabeautycream is Firefly Trading International Limited, 6 Heritage Close, Sunbury, Surrey TW16 6PY .
You understand that the statements made about our products mentioned on this website are not intended to diagnose, treat, cure or prevent any disease. You understand that the information on this website is provided for educational purposes only and is not intended to be a substitute for informed medical advice or care. The products mentioned on this website are not intended or to be used to treat any disease or medical condition. The products are not intended for use by any individual under 18 years of age and pregnant or lactating women. People with the following conditions should contact a Doctor before consuming any product: high blood pressure, heart, liver, kidney or thyroid disease, diabetes, anemia, depression, anxiety, other psychiatric conditions, a family history of these or other medical conditions, or if taking any prescription, Over The Counter ("OTC") and/or other herbal medications.
When we ship the Product to you, our Standard ground mail service is shipped via FedEx. With our Expedited Priority Processing Option (if available), we will make your shipment our priority and ship your package out the next day for all orders placed before 10PM (packages should arrive within seven to ten (7-10) business days. Please note that shipments are not sent out on Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or times.